Effective date: June 3, 2026

Oh My Boss Mobile Grooming LLC ("Oh My Boss", "we", "us") provides mobile dog grooming in Orlando and nearby cities in Central Florida. This Privacy Policy explains what information we collect, how we use it, and your choices.

Information we collect
- Contact details you give us, such as your name and phone number.
- The content of messages you send us through WhatsApp, Facebook Messenger, our website, or by phone.
- Appointment and pet details you share so we can groom your dog, such as your dog's name, breed, size, and the address where we groom.

How we use your information
- To reply to your messages and answer your questions.
- To schedule, confirm, and provide grooming appointments.
- To send you messages related to your appointment or your request.
- To improve our service and our customer support.

Automated replies
We use an automated assistant to help answer messages on WhatsApp and Facebook Messenger. The assistant may reply to your first messages and will often invite you to continue on WhatsApp, where our team can help you faster. A real person reviews and handles bookings.

How we share information
We do not sell your information. We share it only with service providers that help us operate, such as messaging platforms (including Meta, which runs Facebook Messenger and WhatsApp) and our scheduling tools. These providers may process your information only to provide their service to us.

Data retention
We keep your information for as long as needed to serve you and to keep records of our work together, and then we delete or anonymize it.

Your choices
You can ask us to access or delete your information at any time. Just contact us using the details below and we will take care of it.

Children
Our service is for adults. We do not knowingly collect information from children.

Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.